This Policy sets forth how HitzLuxury treats personal information we collect both online and offline. This includes on ww.hitzluxury.com our ("Website), mobile website or in our apps. It also includes interactions you have with us on email, the phone, instant messaging, social media or any other communication channel.
We collect both "personal information" and "non-personal information" about you.
We define "personal information" as being information that can be used to identify an individual. This type of information includes but is not limited to name, delivery address, billing address, contact phone numbers and email address.
We collect the following types of information dependent upon your use of the Website:
If, at any time, you decide that you do not wish to receive further marketing communications, you may opt out of receiving such communications by using the unsubscribe link at the bottom of all marketing communications or by visiting My Hitz Account section of the Website.
We may share your information with the following third parties:
There are sections in HitzLuxury.com where we may ask you to register in order to gain access to high value documents, or to be able to download various items, or to make contact with our Personal Shopper
Any information you provide will remain the secured property of HitzLuxury. Under no circumstances will it be sold or rented to any third party. HitzLuxury may, however, use your contact information to send you any information you have specifically requested or any other information or news about our company and services. Your details maybe used in an aggregated form for marketing analysis of our website traffic.
In addition to any personal information you may provide, HitzLuxury may, on occasion use software or other tools that enable the collection of relevant technical information, for example the IP address (Internet protocol) (IP), the operating system deployed on your computer, the browser used for access, various traffic patterns, as well as the address of any referring websites.
HitzLuxury always traces how a visitor arrives at the HitzLuxury website, however, it is not possible to and we will not attempt to gather information about other sites that have been visited prior to landing at www.hitzluxury.com
"Cookies" are small data file identifiers that are transferred to your computer or mobile web browser that allow us to recognize your browser or mobile device and transfer information about you and your use of our Services. For example, cookies that we use tell us how many times you have visited one of our websites, your search preferences, and if you have clicked on an advertisement that has been displayed to you. We use "persistent" cookies to save your login information for future logins to the Services. We also use "session ID" cookies to enable certain features of the Services, to better understand how you interact with the Services and to monitor aggregate usage by users and web traffic routing on the Services. Unlike persistent cookies, session ID cookies are deleted from your computer when you log off from a Service and close your browser. We, and third parties with whom we partner, may also deliver a file known as a web beacon, pixel or pixel tag ("Web Beacons") to you through our Services from an ad network. Web Beacons are small, invisible graphic images that may be used on the Service interface or in emails relating to the Service to collect certain information and monitor user activity on the Service interface, such as to count visits, understand usage effectiveness and to determine if an email has been opened and acted upon. Web Beacons allow ad networks and service providers that we use to provide anonymized, aggregated auditing, research and reporting for us, for advertisers and our other partners. Web Beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Because your web browser must request these advertisements and Web Beacons from the ad network’s servers, these companies can view, edit, or set their own cookies, just as if you had requested a web page from their site.
You have certain choices about we use your information.
We take every precaution to safeguard all your personal information from unauthorised access, use or disclosure.
Please be aware however that the Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. We encourage you to use caution when using the Internet. This includes creating passwords that contain letters, numbers and special characters. Make sure to never share your user name or password for this Website with anyone else.
We hold your personal information on servers located in Europe. By providing us with personal information, you consent to the transfer of your personal information to, and its storage on, our servers located in Europe.
If you think that your account has been accessed by an unauthorized user or that your user name or password has been compromised please change your password immediately by logging into the Website and going to My Hitz Account section of the website. In addition to changing your password you can contact the Customer Care team.
If you have any questions about this Policy or any privacy concerns, please contact us by visiting the Contact Us page.
Please do not include your credit card number or other financial or sensitive information in your email.
To correct, amend or update information you have given us visit My Hitz Account